Food & Beverage Team Employee

Come work with nature on the mountain, only 10 minutes from downtown Coquitlam.

All employees are rewarded with

• Free golf rounds at the Executive Course and Country Club, plus up to 3 guests at 20% off.
• Free golf club rentals and power cart rentals.
• 40% off meals at Fairways and Après restaurant during working hours, and 20% off meals (plus 3 guests) while not on shift.
• Discounts on golf apparel, equipment and other specialty items sold in the pro shop.
• $2.00 driving range buckets
• Epic staff parties and events

We are excited to begin our search for the perfect candidates for the entry level position of Food & Beverage Team Employee. This position is seasonal, with part-time and full-time hours available from April to December. There will be opportunities to work year round for our top employees. The Food & Beverage Team Employee may be scheduled for Banquet and Restaurant services.

At Westwood Plateau Golf, we count on our banquet staff to interact professionally with our valued customers when they have questions or concerns. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and problem solve in an efficient manner. He or she will be integral to reinforcing our reputation for above and beyond customer service. All new employees will be trained on health and safety during orientation and expected to retain information on policies and procedures.

While this outline attempts to be all encompassing, this position will evolve beyond these categories. This role is expected to anticipate business needs and to do anything that will help Westwood Plateau Golf accomplish its department objectives.

Food & Beverage Team Employee

• Ensure an Above & Beyond Experience for our guests and vendors.
• Possess up-to-date knowledge of drink prices and products (knowledge of bar drinks is necessary since the server is responsible for making the beverages; wine knowledge and draft beer pouring skills are a definite asset).
• Use a fair and equal way to distribute tables among guests and servers.
• When tables are delivered, communicate with another team member and make yourself accessible to assist them as needed.
• Serve the beverages and food orders in a timely manner; ensure the quality and presentation is Above & Beyond.
• At the end of your shift, prep bar and restock based on inventory sheets.
• Ensure the tidiness of the bar area during operational hours and at the end of the night.
• Preparing items necessary for events both in restaurant and banquets depending where the team member is assigned (coffee, bread baskets, etc)
• When assigned in banquet, execute the reset or the skeleton set of the banquet room, depending on the date of the next event
• Pay attention to special requests and added stations specific to each event.
• Look over the function sheet, amendments, server floor plan and specific server responsibilities for that event, as laid out by the banquet supervisor and execute event floor plan in a timely manor.
• Setting up tables and chairs for events.
• Communicate with your team to ensure the day’s reservations are being monitored for special requests and amendments.
• Prepare the banquet room for the event by turning on lights, background music, opening the curtains and unlocking patio doors.
• Ensure the event Master of Ceremonies knows the house rules and that the house rules are communicated to all guests.
• Leading a pre-shift meeting with your team including all special information, times of events and closing duties.
• Being available to staff for any support needed.
• Communicate with the kitchen to confirm meal services are on time and answer any questions they may have.
• Work with your team to complete clean up and re-set for the next day if needed.
• Complete transactions using our point of sales system.
• Prepare the Beverage Cart for daily operations by stocking beverages and snacks to sell to guests.
• Keep a clean and tidy work space on the beverage cart.
• Restock the fuel and clean the cart as needed.
• Converse with guests and members and increase sales as opportunities arise.
• Pick up course garbage and empty on course garbage cans as needed.
• Drive the course and watch for safety hazards including wildlife.